How Switching to Clean Energy* Works
Understanding energy choice is simple. We'll walk you through every step of switching to renewable energy, from initial signup to going on-flow.
The Simple Truth About Energy Choice
How it Works
What Changes
Your energy plan depends on several factors, including your energy source—whether it's renewable or traditional—your energy supply rate.
What Stays the Same
Other important considerations include your utility company and the type of service they provide, the power lines and infrastructure in your area, as well as the reliability of service and how quickly outages are addressed.
Your Journey To Clean Energy
Check Your Eligibility
Choose Your Plan
Simple Enrollment
Enjoy the Energy
What Happens After You Sign Up
Here's exactly what you can expect during your transition to clean energy.*
Enrollment Confirmation
Utility Processing
Service Begins
Enjoy the Benefits
Questions Answered
Common Questions About Switching
No, absolutely not. Your electricity and gas service will continue uninterrupted throughout the switching process. The same utility company that delivers your energy now will continue to do so after you switch to Columbia Utilities.
The complete switching process typically takes 1-2 billing cycles (30-60 days). However, you can sign up in just 3 minutes, and we handle all the coordination with your utility company during the transition period.
You'll need your current utility bill, which contains your account number and service address. You'll also need basic contact information and a valid form of payment for your energy supply charges.
There are no enrollment fees to switch to Columbia Utilities. However, if you're currently in a contract with another supplier, check if they have early termination fees. We provide transparent pricing with no hidden charges.
Yes, you can return to your utility's basic service at any time, subject to the terms of your contract with Columbia Utilities. Contact us to discuss your options and any applicable contract terms.
Columbia Utilities serves customers in the state of New York. Simply enter your ZIP code on our website to instantly verify availability and see available plans in your area.