How Switching to Clean Energy* Works
Understanding energy choice is simple. We'll walk you through every step of switching to renewable energy, from initial signup to going on-flow.
How it Works
The Simple Truth About Energy Choice
What Changes
Your energy plan depends on several factors, including your energy source—whether it's renewable or traditional—your energy supply rate.
What Stays the Same
Other important considerations include your utility company and the type of service they provide, the power lines and infrastructure in your area, as well as the reliability of service and how quickly outages are addressed.
The Journey
Your Journey To Clean Energy
Check Your Eligibility
Choose Your Plan
Simple Enrollment
Enjoy the Energy
Check Your Eligibility
Choose Your Plan
Simple Enrollment
Enjoy the Energy
What Happens After You Sign Up
Here's exactly what you can expect during your transition to clean energy.*
Enrollment Confirmation
You'll receive a welcome email with your account details and contract information. We'll also begin processing your enrollment with your utility company.
Utility Processing
Your utility company processes the supplier change request. During this time, you'll continue receiving energy through your current supplier with no interruption.
Service Begins
Your service officially switches to Columbia Utilities! You'll see this reflected on the following utility bill, and you can start using renewable energy.*
Enjoy the Benefits
Continue enjoying clean energy.*
Questions Answered
Common Questions About Switching
Get answers to the most frequently asked questions about energy choice and switching to Columbia Utilities.