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Get the support you need, when you need it. Our customer service team is ready to assist you with any questions about your energy service.
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Phone Support
Currently ClosedSpeak directly with our team.
(877) 726-5862Average wait time: 2 minutes
Email Support
Send us a detailed message
customerservice@columbiautilities.comResponse within one business day
Complete customer service
Support Hours
Customer Service Hours
Emergency Support
For Emergency Outages:
For Emergency Outages: Contact your local utility company directly. They handle all power line maintenance and emergency repairs.
After Hours Support
Live customer service is closed.
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We typically respond within 24 hours during business days.